Frequently Asked Questions

While we hate to say it depends, it truly does:
– For Residential code the general rule is 36″ minimum height for handrails
– For Commercial code the general rule is 42″ minimum height for handrails

It is the general code that 3 standard metal balusters are needed per liner foot of rail ( one baluster every 4″ on center ) when it comes rail that on on the level run.

It is the general code that 2 standard metal balusters are needed per open stair tread as long as you have a 9″ Framing Run ( Note: on 10″ Framing Run or a framing run bigger than 9″ you need 3 balusters per open tread ).

The coating is applied electrostatically and then cured under heat which causes it to form a kind of “skin.” Usually powder is used to coat metals, but there are a number of potential applications. Powder coat is very durable and has become the industry standard for coating metal balusters.

Yes we do home delivery to all cities Canada wide. You will get a tracking number emailed to you on the day of ship out. So you can track your orders movement.

This simply means that some plain shaft balusters ( round or square ) can have a collar added on to them. The loose adjustable collars allow the buy to set the height of placement to meet your needs as you simple tighten a small ( almost hidden) set screw.

We will email you a link to our secure online credit card form page with the email of your finalized formal quote. You simply fill the form out, scan it and email it back to us as a PDF or a JPG

100% no problem for us, we can ship directly your home or to the nearest UPS shipping terminal to hold for you.

The term “Satin” simply means the sheen the stainless steel balusters are actually polished interior grade stainless there is no finish on them they’re simply run through a drum polisher to give them a nice final look which is very I pleasing ( Note: the square shaft stainless steel balusters are more of a dull matte finish as they cannot be polished through the round drum sander machinery ).

Yes we do typically $150.00 sub total.

2 to 3 days is the typical lead time need.

Things to keep in mind:


  1. There are a few types of metal balusters that do allow for 2 each per open stair tread on a Framing Run that is a bit over 9″ ( Ex: 2 each 3/4″ shaft size balusters will work on a run that is 9.5″ or less, also the 1-1/2″ rectangle style will allow for 2 each on a open stair tread for a run up to 12″ deep ).
  2. When it comes balusters amounts on open stair treads and the total amount of balusters needed on your level run hand rail, feel free to give us a call for advice.
  3. We advise all consumers to check with their local building inspectors on codes in their area’s

Door to Door Delivery

We ship our metal stair parts “door to door” to all provinces and territories.

Our iron spindles are in many homes across Canada. From Newfoundland (NL) and the Maritimes, to Ontario (ON) and Central Canada, as far west as British Columbia (BC).

Quick n' Easy

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Minimum Order & Shipping

Our minimum order amount is $150.00 (pre-tax and shipping).

Ready to Ship

With three distribution centers across Canada, our happy customers receive their products within days of ordering!
Strategically located, our distributions centers are ready to ship your order anywhere in Canada.